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GALAXY AIRTEL BANNER

HOW IT WORKS

Placing your order

Select your desired product and place your order online or by contacting our customer sales team.

Fix appointment

Within 24-48 hours, concerned brand's service team shall contact you to fix the appointment for delivery and installation.

Installation of product

At your given time, service technician shall visit and install the connection at your premises.

Take a free demo

Don't forget to ask the technician to provide a complete product demo!

Frequently asked questions

We are always happy to help you. For any query/ suggestions/ feedback you can call our customer support number +91-7303214900 or mail us at support@galaxydth.com

For any changes in your order, call our customer care number +91-7303214900

Once the hardware is delivered or installed, you enter into an agreement with the respective DTH service provider, in which Galaxy RO & DTH is not a party. As a standard practice, across all DTH sales agent, no returns are permissible once the hardware is delivered or installed. You are advised to understand the terms and conditions of the respective DTH providers before installation of DTH.

All orders received during working hours are generally processed by us within 30 minutes. Delivery, installation and activation of service is then processed by respective DTH service provider. The same may take 6 to 24 hours depending upon service provider and the rush at that time.

Generally, there is 1 year warranty of Set Top Box provided directly by DTH service providers. However, you are advised to understand the terms and conditions of the respective DTH service providers beforehand.